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Posts by Boast
Product news and articles from the Boast team.
Customer Feedback
When To Use a Customer Effort Score Survey
It is important to know when to use a customer effort score survey to gather the most useful insights, and solve problems.
Customer Feedback
8 Signs It’s Time to Measure Your NPS®
When you notice these signs, it’s time to measure your NPS or another customer satisfaction metric.
Customer Feedback
How to Improve Your NPS® Score
[vc_row][vc_column][vc_column_text]Your NPS score gives you a single number that makes it easy to measure your overall customer …
Customer Feedback
5 Customer Satisfaction Metrics to Predict Revenue Growth
A number of customer satisfaction metrics can be used to predict revenue growth. Which is best will dependon what questions you want to …
Customer Feedback
5 Simple & Effective Ways to Nurture Customers into Lifelong Fans
Maintaining an active relationship with costumers is essential to business growth. A list of 5 ways to maintain that relationship.
Product Updates
How to Locate and Interpret Boast Stats in Google Analytics
With today’s expanding digital use and endless resources for insights, it is important to monitor user engagement with your brand and …
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Product Updates
Post Kudos is now Boast!
Post Kudos, testimonial collection app, is now called Boast. Find out why we made the change and more about the newest features released.