Author
Posts by Erica Statly
Erica Statly writes about reviews, testimonials, and customer feedback for Boast.
Social Proof
Case Study: Blue Cross Recruits New Hires Using Employee Testimonials
Blue Cross Blue Shield Louisiana utilizes their current employees to attract new ones by displaying glowing employee testimonials on their …
Product Updates
Case Study: Uni Key Health Sees Success with Incentive Backed Testimonial Campaign
Requesting testimonials from customers can feel like asking for compliments, which can be awkward and uncomfortable. But with the right …
Customer Feedback
How to Craft an Effective Customer Satisfaction Survey
[vc_row][vc_column][vc_column_text] Customer satisfaction surveys are a great way to gauge attitudes toward your brand. Are people receptive …
Social Proof
How to Respond to Negative Reviews + Free Templates You Can Use
Receiving a negative customer review can be disappointing. This post outlines different response techniques and provides free templates so …