Erica Statly on Boast

Case Study: Blue Cross Recruits New Hires Using Employee Testimonials

Tue, 14 May 2019 14:00:10 +0000

A great way to build positive proof around your company is through employee testimonials. Who better to elect as evangelists for your brand than those who pour hours of their week into working for it? Blue Cross Blue Shield Louisiana used video testimonials in their recruitment process, with noticeable results.

Case Study: Uni Key Health Sees Success with Incentive Backed Testimonial Campaign

Tue, 16 Apr 2019 14:00:05 +0000

We’ve collected 200,000+ customer stories to build trust for more than 10,000 organizations

Start Free Trial

Watch Demo Video

Meet the companies collecting video testimonials with Boast

Who Uses Boast?

Boast was originally designed to help B2B companies improve their processes for collecting testimonials and showcasing them on their websites, but it didn’t take long to realize that the Boast apps have far more potential. Check out some of the ways people are using below.

How to Craft an Effective Customer Satisfaction Survey

Tue, 19 Mar 2019 14:00:06 +0000

Customer satisfaction surveys are a great way to gauge attitudes toward your brand. Are people receptive to your messages? Is the response positive, negative or neutral? The only way to truly find out is to ask. Through the answers your audience provides, you can discover happy clients to turn into promoters, unhappy clients and situations that need mending, and the overall level of satisfaction with your brand.

How to Respond to Negative Reviews + Free Templates You Can Use

Tue, 12 Mar 2019 14:00:26 +0000

A negative customer review can cost your business real money. On social media alone,the average person has 155 friends on Facebook. That means if one person leaves a negative review on social media, you may have lost over 150 potential customers. For this reason, it’s extremely important to know how to respond to negative reviews and stay in control of the conversation surrounding your brand online. This post will outline the importance of responding to all reviews, the different types of responses and templates for each type.