Facebook review software
Get more Facebook reviews. Close more sales.
93% of consumers say online reviews impact their purchasing decisions. Boast automates Facebook review requests so you can boost your online presence and grow your business.
Free for 14 days · No credit card · Set up in minutes
Why Facebook reviews matter
Reviews where your customers already spend their time
Get found online
Facebook has 2.41 billion monthly active users, so chances are good your audience is there. Reviews elevate your page in Facebook searches and help prospects find you.
Boost credibility
Reviewers can't hide who they are, and it's easy to see your connection to them, so Facebook reviews carry a lot of weight compared to more anonymous review platforms.
Grow your business
Prospects want a proven track record. An effective Facebook review strategy lets past happy customers give prospects the confidence to do business with you.
The plan
Ask for Facebook reviews inside the workflow you already have
Boast integrates with your existing tools to ask for reviews at the right time, with the right message, in the right place to get customers to act.
Asking by hand
- ✕Relying on memory to ask, and losing feedback every time you forget
- ✕Customers have to find your page and the review tab on their own
- ✕One lackluster ask, no nudge, no response
- ✕Approved praise never makes it back onto your page
- ✕Fear of a little negative feedback keeps you quiet
With Boast
- Sequences request reviews automatically at the right point in the customer lifecycle
- A direct link to your Facebook review form, tested on every device
- Email and SMS follow-ups until the customer takes action
- Approved testimonials published to your Facebook page automatically
- A quick survey first so concerns reach you before they reach your page
Tips
Six ways to get more Facebook reviews
1. Show customers you value their input
Make it clear you know you're asking something of them. Frame it as a chance to share their experience, and tell them you value what they have to say.
2. Ask at the right time
Consider when in the customer lifecycle a review would be most valuable: immediately after a purchase, or weeks later once they've tested your product.
3. Remove obstacles
The simpler it is to submit, the more reviews you'll get. Send a direct link to your Facebook review form and test it on multiple devices.
4. Ask more than once
Don't be discouraged by a quiet first ask. Customers may need a couple of nudges before they act on your request.
5. Automate your requests
If you rely on remembering to ask, you will forget and lose invaluable feedback. Build automated requests into your existing workflow.
6. Don't fear negative reviews
Fearing a little negative feedback is one of the biggest mistakes. Treat it as a chance to improve and to build credibility by how you respond.
Why Boast
Facebook reviews are just the beginning
- Easy for customers: templates and proven workflows that remove friction
- Automated requests: enroll customers in sequences that ask at the right time
- Fits your process: integrate Boast with your existing tools through Zapier
- A single platform: customer surveys, video testimonials and more alongside Facebook reviews
What it costs to wait
Your prospects are on Facebook checking who their friends trust. Make sure it's you.
- Invisible to your audience
With 2.41 billion people on Facebook, a page with few reviews gets passed over for one with a visible, recent track record.
- Lost feedback
Relying on memory to ask means you forget, and every forgotten ask is a review and an insight you'll never get.
- Credibility left on the table
Facebook reviews come from real, identifiable people. Not collecting them means not using your most believable proof.
- A page that says nothing
Prospects who land on your page and find no recommendations move on to a competitor whose customers are talking.
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