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The Boast Blog
Practical advice on video testimonials, online reviews, customer feedback, and social proof from the Boast team.
Social Proof
How to Automate Your Testimonial and Review Collection Process
Many businesses don’t have the time to collect testimonials. But what if you could automate your testimonial collection process? See how.
Customer Feedback
What is Customer Loyalty and Why Does It Matter?
What is customer loyalty? Can the relationship between a business and its customers be well-defined? And, if it can be, is it valuable to do …
Social Proof
How to Use Customer Reviews to Promote Your Business
How can you use customer reviews to their greatest effect? Here are 7 ways to use customer reviews to promote your business.
Customer Feedback
9 Customer Satisfaction Best Practices For Better Surveys and Data
The only way to really know whether your customers are satisfied is to ask. These 9 customer satisfaction best practices can help.
Customer Feedback
8 CSAT Questions to Improve Your Business
The right CSAT questions can give you valuable information about your business and customers. Here are 8 CSAT questions to assess and …
Social Proof
15 Employee Testimonial Questions and Tips to Improve Recruitment Videos
No one knows your business better than your employees. Use these 15 employee testimonial questions and tips to get great videos and improve …
Social Proof
Help Your Customers Make a Great Testimonial Video
Testimonials from real customers lend authenticity to your brand, showcase your strengths, and help other customers learn more about your …
Customer Feedback
CSAT vs NPS®: Which is Best?
Your Customer Satisfaction Score (CSAT) and Net Promoter Score (NPS) are both valuable metrics. When comparing CSAT vs NPS, here’s what you …
Social Proof
28 Video Marketing Statistics You Need to Know in 2020
According to video statistics of 2020, the power of video is sitll on the rise. Here are the video marketing statistics you need to know.
Product Updates
Consulting Success With Video Testimonials
With over 6,000 consulting clients, Michael Zipursky of Consulting Success looked for an easy way to gather video testimonials and found …
Social Proof
24 Online Reputation Monitoring and Management Tools for Digital Agencies
The best online reputation monitoring tools for agencies don’t have to break your budget. Check out our list of 22 tools to find the right …
Social Proof
16 WordPress Testimonials Plugins for 2020
Almost a third of the web now operates on Wordpress. With the right Wordpress testimonial plugin, you can easily collect and manage …