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The Boast Blog
Practical advice on video testimonials, online reviews, customer feedback, and social proof from the Boast team.
Social Proof
5 Tips to Remove Google Reviews
Bad reviews are tough to see, especially on Google, which is often the first thing customers see. See how you can remove Google reviews.
Customer Feedback
14 Net Promoter Score℠ Touch Points and How To Use Them
Choosing the right Net Promoter Score touch points to collect your NPS can help to improve response rates and give you the information that …
Customer Feedback
How to Measure NPS® Accurately
[vc_row][vc_column][vc_column_text]Your Net Promoter Score℠ (NPS) not only shows how customers feel about your business, but it’s also an …
Social Proof
How to Set Up or Claim a Business on Google
Google is the first place people look for your business. The first step to getting found on Google is knowing how to set up or claim a …
Social Proof
How to Ask for a Review: 19 Strategies (With Templates!)
If you don’t have online reviews, you’re missing out. The question then is how to ask for a review. Here are 19 ways to ask for reviews, …
Social Proof
Growth Marketing Pro Builds Video Content With Boast
“I just want to say that I really love Boast. The reason that I love it is it’s so quick and raw and real. I love that it captures real …
Social Proof
Success Stories From “Living to the Fullest”
“My company is called Vivir al Máximo (which means “living to the fullest” in Spanish), and we sell different online courses to help our …
Social Proof
Why Are Online Reviews Important?
Online reviews are important for a number of reasons. They influence buying behavior and customer decision making, search results, …
Social Proof
Case Study: Blue Cross Recruits New Hires Using Employee Testimonials
Blue Cross Blue Shield Louisiana utilizes their current employees to attract new ones by displaying glowing employee testimonials on their …
Customer Feedback
How to Measure Customer Satisfaction for Small Businesses
[vc_row][vc_column][vc_column_text] Customer satisfaction metrics are a good way to measure the health of your business, and detect and fix …
Product Updates
Case Study: Uni Key Health Sees Success with Incentive Backed Testimonial Campaign
Requesting testimonials from customers can feel like asking for compliments, which can be awkward and uncomfortable. But with the right …
Customer Feedback
How to Craft an Effective Customer Satisfaction Survey
[vc_row][vc_column][vc_column_text] Customer satisfaction surveys are a great way to gauge attitudes toward your brand. Are people receptive …
