Topic
Customer Feedback
Articles about customer feedback from the Boast blog.
Customer Feedback
14 Customer Experience Questions to Improve Your Website or App
When your customers find what they’re looking for on your website, they’ll be more likely to make a purchase, contact you, download …
Customer Feedback
What People Really Look for in Reviews (It’s Not What You Think)
As you might assume, customers aren’t reading carefully through your reviews, word-for-word. Customers are busy and look for a few things in …
Customer Feedback
Can AI-Generated Testimonials Hurt Your Brand?
AI-generated testimonials can hurt your brand, your customers’ trust, and your business. Let’s explore.
Customer Feedback
6 Ways to Collect User Feedback at the Right Time
Knowing the different ways to collect user feedback and using these methods intuitively will help you get constructive responses.
Customer Feedback
How to Take Negative Feedback with Grace
Criticism hurts, but it's possible to get good results out of hurtful words. Let's take a look at how to handle negative feedback with …
Customer Feedback
The Top 5 Things Customers Want in 2025, According to the Data
Data can tell us, generally, what customers want in 2025. Let’s take a look at the data and see what's at the top of the list.
Customer Feedback
6 Customer Feedback Thank You Messages for Every Situation
Sometimes the customer is blown away, and sometimes not. A customer feedback thank you message can help you make the most of the situation.
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Customer Feedback
75 Customer Feedback Questions to Improve Your Business
The right customer feedback questions help you find problems and show off your strengths. These questions can help you start the …
Customer Feedback
6 Creative Ways to Use Video Testimonial Software
There are many creative ways to use video testimonial software. In this blog post, we’ll discuss a few.
Customer Feedback
Can You Offer Gift Cards for Reviews?
Reviews and testimonials are powerful tools; they show other customers that your business is trustworthy and high-quality. If you don’t have …
Customer Feedback
How to Use Gift Card Incentives to Get Customer Feedback
With the right strategy, gift cards can help you get all types of customer feedback, and help you move forward with the right information.
Customer Feedback
Realtor’s Guide to NPS®: What NPS Means and How to Use It
NPS is a handy tool for measuring customer satisfaction. We wrote the Realtor’s guide to NPS to help you make the most of this tool.