Features

Everything between the ask and the applause

Boast is one platform for collecting video testimonials, reviews and feedback, then publishing the proof. Here is what's inside.

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Guided Prompts New

Customers always know what to say next.

The biggest reason a customer never sends a video is that they don't know what to talk about. Guided Prompts put your questions on the screen, one at a time, while they record.

Start from a template (testimonial, case study, product review, UGC) or write your own. Customers move at their own pace, re-record a single prompt if they want, and finish with a complete story instead of a nervous ramble.

  • Prompt templates for every type of proof
  • Reorder, edit or add prompts per form
  • Works with video fields on any Boast form, on any device

Auto Captions New

Captions burned in, automatically.

Approve a response and Boast transcribes it, generates captions, and burns them into the video. The result plays with captions everywhere, including muted autoplay on Instagram, LinkedIn and TikTok, and meets accessibility expectations without any editing.

Prefer clean video? Turn burn-in off per video and download the subtitle file separately.

  • Accurate, readable captions styled for any background
  • Captioned MP4 download plus separate subtitle file
  • On by default, controllable per response

Forms

Video-first forms your customers can finish on a phone.

Forms are where proof is collected. Build them with drag and drop, add video and photo fields, and brand the hosted landing page or embed the form on your own site.
  • Robust form builder with multi-page forms and conditional logic based on rating
  • Video and photo collection fields with guided prompts
  • Templates for testimonials, NPS, CSAT, CES and more
  • Review-site integrations that send happy customers to Google
  • Responsive, translated into multiple languages, matched to your brand
Read the forms help articles
Animated demo of the Boast form builder

Sequences

Ask at the right moment, then follow up without lifting a finger.

Sequences are email and SMS drip campaigns for requesting feedback, testimonials and reviews. Enroll contacts manually, on a schedule, or automatically through Zapier when a deal closes or an order ships.
  • Email and SMS requests with automated reminders
  • Pre-built NPS, CSAT and CES sequences
  • Recurring requests (monthly, quarterly) and enrollment triggers
  • Track who responded and who needs a nudge
Read the sequences help articles
Animated demo of a Boast request sequence

Responses

Every testimonial, review and survey answer in one library.

Responses is where proof lives. Approve, tag and organize everything by location, staff member or custom field. Edit clips, add intros and outros, and export whatever you need.
  • Photo, video and text feedback in one place
  • Aggregate ratings in NPS, CSAT, CES or 5-star format
  • Video trimming, clip reordering and automations (intros, outros, music, watermarks)
  • Import existing testimonials, export to CSV, share to social
Read the responses help articles
Animated demo of the Boast responses library

Widgets

Put the right proof on the right page.

Display widgets publish approved testimonials on your website with a snippet you paste once. Choose cards, lists, carousels or a floating widget, filter by tag or location, and new approvals appear automatically.
  • Cards, list, carousel and floating styles with pre-designed themes
  • Filter by tag, location, staff member or custom field
  • Collection widgets to request feedback on specific pages
  • JavaScript or iframe embed, no developer required
Read the widgets help articles
Animated demo of Boast display widgets on a website

Contacts

Know who you asked, who answered, and how they feel over time.

Contacts is your customer list inside Boast. Import from a spreadsheet or sync through Zapier, segment by location, staff and tags, and watch sentiment trend contact by contact.
  • Import and export contacts
  • Contact-level reporting on happiness over time
  • Locations, staff and custom tags for organization
  • Keep the list current with your CRM through Zapier
Read the contacts help articles
Animated demo of contact reporting in Boast

Integrations

Boast fits the tools you already use

  • Google Business Profile

    Link each location and ask for a Google review the moment positive feedback comes in.

    Google review software

  • Facebook

    Automatically publish approved testimonials and reviews to your business page.

    Facebook reviews

  • Zapier

    Connect thousands of apps. Enroll contacts from your CRM, push new responses anywhere.

    Integration help

  • JavaScript & iframe embeds

    Forms and widgets embed on any site: WordPress, Squarespace, Wix, Shopify, HubSpot, Kajabi and more.

    Embedding a form

  • Kiosk & in-app collection

    Collect feedback on a tablet at an event or inside your own app with collection widgets.

  • Exports & downloads

    Download captioned videos and subtitle files, export data to CSV, or pull JSON feeds from widgets.

Support

Real people, on every plan

  • Phone, email & chat

    Talk to the team that built Boast, 9am–5pm EST. Not a bot, not a ticket queue.

  • 130+ help articles

    Step-by-step answers for every feature, with videos.

    Visit the Help Center

  • Guides & toolkits

    Templates, scripts and playbooks for collecting proof.

    Browse guides

  • Change plans anytime

    Upgrade or downgrade and we prorate the difference. Cancel whenever you like.

  • 14-day free trial

    No credit card needed. Try 4K video, widgets and custom forms before you pay.

  • Consent built in

    Submitters agree to your terms when they record, so you can use the proof with confidence.

See every feature on your own account.

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