Can I download my response photos and videos?

Updated April 16, 2026

Download All Responses

  1. Navigate to the Responses tab.
  2. Scroll to the bottom of the page and click Download CSV. A .csv file of all responses will be downloaded to your computer.

Download a Single Photo or Video

  1. Navigate to Responses and View or Edit the desired response.
  2. Find the video or photo field and click on the Download Video / Download Photo button.
  3. Select your desired format / quality and save the file to your computer.

Still need help? Our support team answers by phone, email and chat, 9am–5pm EST.

Contact support

Your happiest customers are ready to sell for you.

Start collecting video testimonials in minutes. Free for 14 days, no credit card required.